OMRON Privacy Policy

Personal Information

1. Definition of "Personal Information"

By "personal information," OMRON refers to information by which an individual is or could be identified (including information that by itself cannot identify an individual but can easily be associated with other personally identifiable information). Such information could be in the form of written or printed text, symbols, images, sounds and data processed or stored in computers or other digital or electronic devices. Specifically, personal information includes, but is not limited to, names, ages, telephone numbers, e-mail addresses, mailing addresses, company names, hobbies, information regarding products or services purchased and details of inquiries to OMRON.

2. Basic Policy on Personal Information Protection

  1. (1)OMRON collects, uses and provides personal information in an appropriate manner.
  2. (2)OMRON implements strict security measures to prevent illegal access to and loss and/or leakage of personal information to third parties.
  3. (3)OMRON strictly observes all applicable Japanese laws and internal regulations regarding the handling of personal information.
  4. (4)OMRON strives to continuously improve its practices to protect personal information.

3. Name of Business Entity Handling Personal Information

OMRON Corporation

4. Usage of Personal Information

OMRON collects personal information to the extent necessary to provide its products and services. Whenever personal information is collected through direct input or through input using electromagnetic media, OMRON will notify you of the intended purpose for which the information is being collected.

  1. (1)Responses to inquiries, purchase requests, etc.
  2. (2)Announcements by phone, fax or mail related to products, etc.
  3. (3)Provision and forwarding of promotional materials such as product literature, CD-ROMs and samples related to products, etc.
  4. (4)Announcement and holding of campaigns, exhibitions and other events related to products, etc.
  5. (5)Questionnaires, research and analysis related to products, etc.
  6. (6)Provision of products or services that customers have purchased or requested, and servicing and maintenance thereof, etc.

5. Shared Use of Personal Information

OMRON may share necessary items of the personal information supplied by an individual, such as names, mailing addresses, company names, images, and products and/or services the individual purchased with its affiliates, joint research partners, distributors, and other business partners to the extent necessary to fulfill the purposes listed in section 4. above. OMRON will be responsible for management of such personal information.

6. Supply of Personal Information to Third Parties

OMRON will not supply or disclose personal information to any third party, except in the following cases:

  1. (1)When providing the information to business partners or stores selling the product as indicated in section 5. above.
  2. (2)Instances where the relevant individual has granted consent in advance.
  3. (3)If a task is subcontracted in whole or in part to a business partner for the purpose of facilitating the smooth flow of business. In such cases, an agreement concerning the handling of personal information and personal information security will be formed with the subcontractor. to ensure appropriate handling of personal information.
  4. (4)When OMRON is required to do so by a legal order.

7.Requests for Disclosure of Personal Information

OMRON will answer, within a reasonable time period, requests from individuals or parties acting on behalf of individuals for disclosure of and/or amendments, additions and/or deletions to the content of the personal information collected and/or used by OMRON, or suspension of use or erasure of the relevant information (hereinafter referred to as "disclosure requests, etc."). To make disclosure requests, etc., please follow the procedures described below:
If you are not a resident of Japan, please use the online contact information in section 8.
If you are a resident of Japan, please follow the procedures described below.
Applications for disclosure requests, etc.
Applications for disclosure requests, etc. should be sent by post to the address noted in section 8 of this Privacy Policy. Please write "Disclosure Request enclosed" in red ink on the front of envelope.
Documents and materials to be submitted for disclosure requests, etc.
To make disclosure requests, etc., you must download and fill out the request form (a) and send it by post with the documents for identity verification (b) and a reply envelope (c) with your address written on it (the address should be the same as that written in the documents for identity verification). Please send these materials to the address noted in section 8 below. Please affix an 800-yen stamp to the reply envelope, as discussed in (c) below.
Request form
- Request form for personal information disclosure, amendment, suspension of use, erasure, etc.
Download request form PDF<11kb>
Documents for identity verification
(Requests submitted by applicant)
Enclose one of the following documents when submitting a request form:

  • - Personal Seal Registration Certificate ("inkanshomeisho"). Only necessary if the applicant's seal is affixed to the request form)
  • - Copy of driver's license
  • - Copy of passport
  • - Copy of Residence card
  • Alternatively, both of the following may be submitted:
  • - Copy of government-issued health insurance certificate or pension booklet ("nenkintecho"), and
  • - Official copy of family register ("kosekitohon") or Certificate of Residence ("juminhyo")
  • (Requests submitted by representatives)
    For contracted representatives
    One copy of each of the following documents must be enclosed in the same envelope.
  • - Power of Attorney (should be stamped with the applicant's registered seal)
  • - Personal Seal Registration Certificate ("inkanshomeisho") that contains the same stamp as the applicant's seal affixed on the Power of Attorney
  • - Document(s) verifying the representative's identity (Same documents as those listed above for identity verification of the applicant)
  • For legal representatives
    One copy of each of the following documents must be enclosed in the same envelope.
  • - Document certifying the person's qualification as the representative of a minor or adult
  • - Document(s) verifying the representative's identity (Same documents as those listed above for identity verification of the applicant)
  • Reply envelope
  • - Please write down the address of the applicant or representative (should be the same as that written on the document verifying the identity of the applicant or representative).
  • - Please affix an 800-yen stamp on the reply envelope for registered mail, return receipt requested, if you are requesting the notice of intended purpose of usage or disclosure of personal information.
  • Response to disclosure requests, etc.
  • - A written response will be sent to you using the enclosed reply envelope.
    Purpose of usage of personal information collected through procedures for disclosure requests, etc.
  • - Personal information collected in the process of handling disclosure requests, etc. will be used only to the extent necessary for responding to the disclosure requests, etc.
  • 8.Inquiries

    Inquiries or disclosure requests may be sent to the following address:

    OMRON Corporation
    Electronic and Mechanical Components Company
    Application Oriented Business Division
    Privacy Policy Desk
    2-2-1, Nishikusatsu, Kusatsu
    Shiga, 525-0035 JAPAN

    Privacy Policy